ICS03.080 CCSA20 1411 吕梁市地方标准 自助式医保便民服务点服务要DB1411/T 57—2023 求 2023-06-05发布 2023-09-05实施 吕梁市市场监督管理局  发布 DB1411/T 57 —2023 I目次 前 1范围.................................................................................1 2规范性引用文件.......................................................................1 3术语和定义...........................................................................1 4服务设施设备.........................................................................1 5服务环境.............................................................................2言 ..................................................................................II 标识.............................................................................2 环境设施.........................................................................2 6服务内容.............................................................................2 服务流程.........................................................................2 服务功能.........................................................................2 安全管理.........................................................................2 维护管理.........................................................................3 7服务质量评价与改进...................................................................3 ¸½Â¼A£¨¹æ·¶ÐÔ£©×ÔÖúÉ豸µÄÅäÖà ...........................................................4 ¸½Â¼B£¨¹æ·¶ÐÔ£©×ÔÖúÉ豸µÄ¹¦ÄÜ ...........................................................6 参考文献................................................................................8