ICS03.080.30 CCSA16 2023-11-21发布 2023-11-28实施 苏州市市场监督管理局发布DB3205 数字景区智慧管理与服务导则 GuidelinesforSmartmanagementandServiceofDigitalscenicarea苏州市地方标准 DB3205/T1092—2023 DB3205/T1092—2023 I目次 前言..................................................................................II 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 4数字化基础..........................................................................2 4.1景区网络......................................................................2 4.2数字化指挥调度中心............................................................2 4.3数字化管理机构................................................................2 5智慧管理............................................................................2 5.1景区内部管理数字化............................................................2 5.2景区商户管理数字化............................................................2 5.3景区生态环境管理数字化........................................................3 5.4实名预约制度..................................................................3 5.5实时流量管理..................................................................3 5.6车辆管理......................................................................3 5.7旅游厕所管理..................................................................3 6智慧服务............................................................................3 6.1信息服务智慧化................................................................3 6.2智慧购票......................................................................3 6.3智慧停车......................................................................3 6.4智慧导览......................................................................4 6.5数字化体验....................................................................4 6.6智慧投诉......................................................................4 7智慧营销............................................................................4 8数字资源共享........................................................................4 8.1与市文化和旅游主管部门的数据互通..............................................4 8.2与其他行政部门的数据共享......................................................4 参考文献...............................................................................5